Welcome to Taxpayer Services

The Taxpayer Services Division was established in January 2019 and is comprised of two main sections; Taxpayer Information Contact Center and Branch Operations. The Taxpayer Information Contact Center (TICC) has three units; Individual and Business Call Center, Correspondence Unit and the Employee Education Unit. Branch Operations consists of twelve branch offices and two remote call centers located throughout the State of Maryland.

We provide assistance to taxpayers and tax preparers who contact our office regarding all taxes, fees and permits administered by the Comptroller's Office. Some of the taxes included are Income, Withholding, Sales and Use, Admission & Amusement, Corporation, Estate, Alcohol, Tobacco, Motor Fuel etc.

The Taxpayer Services Division is continuously looking towards the future for the betterment of all Marylanders. Our goal is to make sure that every taxpayer who contact us, whether in person, by phone or through correspondence has an outstanding customer experience. Our Division continues to grow with our employees and through the education programs we provide.

Email Security Warning!

When sending an email to the Comptroller of Maryland, do not include information such as your full social security number (use only the last 4 digits), bank account numbers, routing numbers, or any other sensitive information.

If you wish to send sensitive information, email a description of the issue (without the sensitive data), and let us know you have confidential information to send. We will reply back via an encrypted email account, which will have "#secure#" in the email subject. In reply to the secured email, you may then provide the additional detail, including the sensitive information.