Home Business Taxes Admissions and Amusement Tax Admissions and Amusement Tax The admissions and amusement tax is a local tax collected by the Comptroller's Office for Maryland's counties and Baltimore City, incorporated cities and towns, and the Maryland Stadium Authority. The tax is imposed on the gross receipts from admissions, the use or rental of recreational or sports equipment and the sale of merchandise, refreshments or services at a nightclub or similar place where entertainment is provided. Admissions and amusement tax rates are set by local officials at rates varying from one-half of 1 percent to 10 percent of the admissions or amusement receipts. Rates vary by locality, and by activity with a few exceptions and special situations. Tax Information for Admissions and Amusement Tax The local admissions and amusement tax is a tax on the gross receipts from admissions, the use or rental of recreational or sports equipment and the sale of merchandise, refreshments or service at a night club or similar place where entertainment is provided. The tax is imposed by Maryland's counties and municipalities as well as an additional tax by the state of Maryland, specifically for electronic bingo and electronic tip jars. The admissions and amusement tax is collected by the State Comptroller's Office. The entire amount of the tax collected, less administrative expenses, is returned to the municipalities and counties imposing the local tax. The new state admissions and amusement tax revenue on electronic bingo and electronic tip jars is directed to the state's general fund. Unlike the sales and use tax, which is imposed on the person making the purchase, the admissions and amusement tax is imposed on the person or business receiving the taxable receipts. For this reason, you are not required to impose a separate charge on the consumer for this tax as you would to collect the sales tax. Exemption Certificates Also unlike the sales and use tax, exemption certificates are not valid for the admissions and amusement tax. Since the tax is imposed on the host of the activity rather than on the consumer, the exemption does not apply. Deductions Generally, deductions for prizes, cost of goods sold and other expenses are not permitted since the admissions and amusement tax is a gross receipts tax and not an income tax permitting the deduction of expenses. The only exception is in Anne Arundel County (outside of any municipality) where the cost of prizes in bingo games may be deducted before computing the tax. Exempt Activities If all of the proceeds from an activity are donated to a charity, the gross receipts are exempt from the admissions and amusement tax. Also, the gross receipts from sales of tickets to political fund-raisers are not subject to tax. Tax Regulations Tax Regulations for Admissions and Amusement Tax are in COMAR 03.06.02 and 03.06.03 Subtitle 06 Sales and Use Tax. Chapter 02 General Regulations-Admissions and Amusement Tax. Authority: Tax General Article, 2-103, Annotated Code of Maryland. .01 Club Memberships .02 Rental Facilities .03 Employees .04 State Authorized Exemptions .05 Locally Authorized Exemptions Chapter 03 Administrative and Procedural Regulations-Sales and Use Tax, and Admissions and Amusement Tax. Authority: tax General Article,2-103, Annotated Code of Maryland Ch.203, Acts of 2003. .01 Owners, Lessors, and Operators of Places Where Amusements Are Conducted .02 Records .03 Returns .04 Refunds of Admissions and Amusement Tax .05 Refunds of Sales and Use Tax .06 Revocation of Sales and Use Tax License .07 Bad Debts Admissions and Amusement Tax Alerts Admissions and Amusement Tax Alertt- Dec 2017 Admissions and Amusement Tax Alert- July 2016 Admissions and Amusement Tax Alert - Sept. 2015 Admissions and Amusement Tax Alert - July 2015 Admissions and Amusement Tax Alert - Mar. 2014 Admissions and Amusement Tax Alert - Feb. 2014 Admissions and Amusement Tax Update - Jan. 2008 Admissions and Amusement Tax Alert - Dec. 2007 Change in Subdivision Tax Codes Change in Political Subdivision and Tax Activity Codes The Revenue Administration Division of the Comptroller's Office will be changing the structure of the subdivision and tax activity codes listed on your return. For example: Subdivision Anne Arundel County: Chevy Chase Village: Current Code - 0202 Current Code - 0516 Revised Code - 0200 Revised Code - 1613 Subdivision Motion Pictures: Current Code - 06 Revised Code - 006 (Note: all tax activity codes will include a zero in front of the current code.) Subdivision Codes Tax Activity Codes Admissions and Amusement Tax Bulletins See the links below to view Admissions and Amusement Tax Bulletins. Ocean City Increases Admissions & Amusement Tax Admissions and Amusement Tax Bulletin 2-92 The Mayor and the City Council of Ocean City adopted a resolution to increase the Admissions and Amusement tax within the corporate limits of Ocean City. The admissions and amusement tax rate will be increased from 2% to 3% of gross receipts subject to admissions and amusement tax. The admissions and amusement tax imposed on reduced or free admission will remain the same: 5 cents, if the charge for any other admission is 50 cents or less. 10 cents, if the charge for any other admission is more than 50 cents but does not exceed $1.00. 15 cents, if the charge for any other admission is more than $1.00. The increased rates for Admissions and Amusement Tax are effective August 1, 2000. Admissions and Amusement Tax Bulletin 1-10 Admissions and Amusement Tax Law: Comptroller v. Johns Hopkins University The Maryland Court of Special Appeals recently decided that gross receipts derived from admissions to intercollegiate athletic events at Johns Hopkins University were not subject to the admissions and amusement taxes. The Court took a fact specific approach to its determination. Gross receipts from charges for admission to an intercollegiate athletic event are subject to the admissions and amusement tax unless they are used exclusively for an educational purpose. The controlling statute, Tax-Gen. Art &§4-103(b)(4)(i), states: The admissions and amusement tax may not be imposed by a county or municipal corporation on the gross receipts:&…(4) derived from any charge for admission or for merchandise, refreshments, or a service, if the gross receipts are used exclusively for: (i) a charitable, educational, or religious purpose&… (emphasis added). In deciding that the gross receipts were used exclusively for an educational purpose and, therefore, not subject to the admissions and amusement tax, the Court considered the totality of the circumstances, taking into consideration who it concluded benefited from the gross receipts and how those benefits were derived. On the specific facts of this case, the Court determined that intercollegiate sports at Johns Hopkins University have educational benefits. Below is a list of some of the factors presented for the Court ' s consideration: the university-owned athletic field is available for use by all students and faculty, as well as the community; the field is not used solely for intercollegiate athletic events, but is also used for commencement, ROTC, club sports, intramural sports, recreational sports, and fitness;& approximately 50 percent of the student population participates in come type of athletics; the gross receipts are not used to pay for uniforms and equipment for intercollegiate athletics;& intercollegiate athletic contests are well-attended and create a lot of school spirit on campus; many student-athletes are recruited by employers because of character traits learned through athletics, such as leadership, discipline, confidence, and perseverance; the student-athletes have higher GPA's and graduation rates than the general student population overall; the intercollegiate athletic contests are recognized that intercollegiate athletics at the university serve an educational purpose. Other factors to consider include: physical education is a requirement of the curriculum; the gross receipts are deposited in the general fund of the school; and& participation in athletics is open to all students. The above list is not all-inclusive. Nor is any one factor necessarily more important than another. There is no minimum number of such factors that must be present. Taxpayers are cautioned not to automatically assume that, because the activity at issue is an intercollegiate athletic event, the admissions and amusement tax does not apply. Qualification for the exclusion will turn on the facts and circumstances of the particular situation. Taxpayers who believe that they fall within this ruling and are entitled to a refund of admissions and amusement taxes previously paid should file a refund claim form and include documentation regarding the above factors in their specific situation. Completed claims should be forwarded to Comptroller of Maryland, Refund Supervisor, 301 W. Preston Street, Room 303, Baltimore, MD 21201. Questions regarding this issue should be directed to the refund supervisor at 410-767-1538 in the Baltimore area or toll free 1-800-492-1752 elsewhere. Admissions and Amusement Tax Bulletin 3-01 Harford County Increases Admissions and Amusement Tax Rates The Harford County Council adopted a resolution to increase the admissions and amusement tax to 5% on all activities within the county limits of Harford County, outside of any municipality. Exceptions to the above: The admission and amusement tax rate will remain 2% on gross receipts derived from charges or admissions to, or merchandise, refreshments or service sold or served in connection with entertainment at, a nightclub or room in a hotel, restaurant, hall or other place where dance privileges, music or other entertainment is provided. Gross receipts derived from charges for the use of coin operated amusement devices will remain taxed at 10%. Gross receipts derived from and admissions and amusement charge in connection with a youth indoor recreation team or league shall not be taxed. The change in rates for admissions and amusement tax for Harford County area are effective August 1, 2000. Admissions and Amusement Tax Bulletin 1-11 Baltimore City Exempts Simulated Slot Machines From Admissions and Amusement Tax The Mayor and City Council of Baltimore City has enacted an ordinance exempting from the local admissions and amusement tax the operation of simulated slot machines. The exemption becomes effective January 1, 2011. Under the ordinance, a simulated slot machine is defined as "any amusement device equipped with a knock-off device that enables an owner or custodian of the device to remove free plays or other game credits accumulated by a winning player". All other amusement devices remain subject to the admissions and amusement tax at the rate of 10%. This change does not affect any other activity subject to Baltimore City's admissions and amusement tax. Admissions and Amusement Tax Bulletin 1-01 Ocean City Increases Admissions & Amusement Tax The Mayor and the City Council of Ocean City adopted a resolution to increase the Admissions and Amusement tax within the corporate limits of Ocean City. The admissions and amusement tax rate will be increased from 2% to 3% of gross receipts subject to admissions and amusement tax. The admissions and amusement tax imposed on reduced or free admission will remain the same: 5 cents, if the charge for any other admission is 50 cents or less. 10 cents, if the charge for any other admission is more than 50 cents but does not exceed $1.00. 15 cents, if the charge for any other admission is more than $1.00. The increased rates for Admissions and Amusement Tax are effective August 1, 2000. Admissions and Amusement Tax Bulletin 3-93 Tax on Concerts, Operas and Live Theater Performances Reduced in Howard County The County Council of Howard County has adopted a resolution reducing the admissions and amusement tax on concerts, operas and live theater performances from 7.5% to 6%, effective May 1, 1993. The resolution also provides that the rate on concerts, operas and live theater performances is reduced from 6% to 5%, effective October 1, 1993. The rate of 7.5% is still in effect for all other activities subject to the admissions and amusement tax. The tax is limited to 5% when derived from sales of tangible personal property subject to the sales and use tax. Howard County does not impose the 5, 10 or 15 cent tax on free or reduced price admissions. Howard County continues to exempt from the admissions and amusement tax the gross receipts of a not-for-profit community association which are used exclusively for community or civic improvements. Admissions and Amusement Tax Bulletin 2-93 Tax on Free Passes and Reduced Price Tickets Imposed in the City of Greenbelt A review of the City of Greenbelt's most recently adopted admissions and amusement tax ordi-nance discloses that Greenbelt imposes a 5, 10 or 15-cent tax on free passes and reduced rate admissions. Admissions and amusement tax rate charts prepared on the basis of earlier resolutions did not reflect this tax. Beginning May 1, 1993, persons selling admissions in the City of Greenbelt are required to pay a 5, 10 or 15-cent tax on each free pass or reduced rate admissions sold. The 5, 10 and 15-cent taxes are to be reported on admissions and amusement tax returns as Type 35, 36 or 37 activities, respectively. This tax is in addition to the 10% admissions and amusement tax imposed in the City of Greenbelt. if the regular prices is up to 50 cents - 5 cents tax; if the regular price is from 51 cents to $1.00 - 10 cents tax; and if the regular price is more than $1.00 - 15 cents tax. April 1993 Admissions and Amusement Tax Bulletin 2-91 Howard and Charles Counties Increase, Town of Chesapeake Beach Decreases Tax Rates General Increase in Howard County The County Council of Howard County has adopted a resolution increasing the admissions and amusement tax on all activities from 5% to 7.5%. This increase applies to all gross receipts subject to the tax received on or after October 1, 1991. The tax is limited to 5% when derived from sales of tangible personal property subject to the sales and use tax. Howard County does not impose the 5, 10 or 15 cent tax on free passes or reduced price tickets. Howard County continues to exempt from the admissions and amusement tax the gross receipts of a not-for-profit community association which are used exclusively for community or civic improvement. General Increase in Charles County The Board of County Commissioners of Charles County has adopted a resolution increasing the admissions and amusement tax on all activities from 2% to 10%. This increase applies to all gross receipts subject to the tax received on or after October 1, 1991. The tax is limited to 5% when derived from sales of tangible personal property subject to the sales and use tax. In addition, each free pass or reduced price ticket is taxed as follows: if the regular price is up to 50 cents - 5 cents tax; if the regular price is from 51 cents to $1.00 - 10 cents tax; and if the regular price is more than $1.00 - 15 cents tax. Admissions and Amusement Tax Bulletin 4-08 Howard County Clarifies Admissions & Amusement Tax Rate on Golf Activities The Howard County Council approved and passed resolution No. 67-2008 to clarify its intent that the admissions and amusement tax rate of 5% on "Golf Courses", includes greens fees, driving ranges, and cart rentals, as well as those driving ranges that are independent of a golf course. The 5% rate on "Golf Courses" took effect on August 1, 2007. The clarified intent of Howard County's original resolution, as described above, is also effective for taxable activities occurring on or after August 1, 2007. Admissions and Amusement Tax Bulletin 4-93 Baltimore City Reduces Tax on Admissions to Single-Screen Movie Theaters The Mayor and City Council of Baltimore City have enacted an ordinance reducing the admissions and amusement tax on admissions to any single-screen movie theater that rents or leases its motion picture film through commercial distribution from 10% to 5%, effective September 1, 1993. The 5% rate also applies to admissions to any theater included on the National Register of Historic Places. The rate of 10% remains in effect for admissions to any other movie theater. The additional 5, 10 or 15-cent tax imposed on all free or reduced price admissions also remains in effect. Admissions and Amusement Tax Bulletin 1-95 Change in the Admissions and Amusement Tax Statute The General Assembly of Maryland has enacted legislation which extends the admissions and amusement tax to the gross receipts derived on and after January 1, 1995, from the game of instant bingo permitted under a commercial bingo license in Anne Arundel County. The admissions and amusement tax applies to the gross receipts from instant bingo, less any money or the cost of any prizes distributed as winnings to patrons. Additional information may be obtained from the Taxpayer Service Division by mail or telephone in the Baltimore area at 410-767-1300 or toll-free from elsewhere in Maryland. Admissions and Amusement Tax Bulletin 2-01 Worcester County Increases Admissions and Amusement Tax for Worcester County Area The County Commissioners of Worcester County adopted a resolution to increase the admissions and amusement tax within the county area of Worcester County, outside of any municipality. The admissions and amusement tax rate will be increased from 2% to 3% of gross receipts subject to admissions and amusement tax. The admissions and amusement tax imposed on reduced or free admission will remain the same: 5 cents, if the charge for any other admission is 50 cents or less. 10 cents, if the charge for any other admission is more than 50 cents but does not exceed $1.00. 15 cents, if the charge for any other admission is more than $1.00. The increased rates for Admissions and Amusement Tax are effective August 5, 2000. Admissions and Amusement Tax Notices Admissions and Amusement Tax notices are published when needed to let taxpayers know of new legislation or anything that may effect the tax. Links to the current notices are below. Admissions and Amusement Tax Notice #1 Report of Taxpayers Remitting Admissions and Amusement Tax With the distribution report for this quarter, we are providing each subdivision with a list of taxpayers who have filed for any period during the quarter and have remitted any admissions and amusement tax for activities taking place in that subdivision. Although we periodically remind taxpayers through a message on the tax return that the admissions and amusement tax rates are controlled by the jurisdiction where the taxable activities occur, we occasionally find during routine audits that a taxpayer has reported the jurisdiction incorrectly. Such errors can have a significant budget impact on a subdivision, since a typical audit covers a four year period. This could result in the transfer of a substantial amount of money from one jurisdiction to another to correct an error. We're asking officials in each jurisdiction to review the information provided on the report and bring any errors to our attention. Errors should be reported to the Revenue Administration Division at 410-260-7756. Established businesses with admissions and amusement activities must register with our office and file periodic tax returns. Organizations not involved in ongoing business activities subject to the tax occasionally hold isolated events subject to the admissions and amusement tax. A permanent admissions and amusement tax account is not established for each such event, and, therefore, will not appear on the enclosed list. The tax from these events is, instead, consolidated and reported under a single account identified as "One Time Affairs." For more information on "One Time Affairs" call 410-767-1540 / 410-767-1531 (e-mail: templicense@marylandtaxes.gov). Additional Information About Electronic Bingo and Tip Jars Effective June 1, 2009, electronic bingo machines and electronic tip jars are subject to a state admissions and amusement tax of thirty (30%) percent on the taxable net proceeds. Effective July 1, 2012, the State admissions and amusement tax imposed on electronic bingo and electronic tip jars in Calvert County is thirty-three (33%) percent. The State admissions and amusement tax rate remains at thirty (30%) percent for all other counties. The tax is in addition to any county or municipal admissions and amusement tax which may be levied. If the proceeds subject to tax are also subject to a county or municipal corporation tax, then the tax rate when combined must not exceed thirty-five (35%) percent. Net proceeds consist of the total receipts from the operation of the electronic bingo machines and electronic tip jars, less the amount of money winnings or prizes paid out to players. The state admissions and amusement tax applies to the operation of electronic bingo machines permitted under a commercial bingo license, or to electronic tip jars authorized under Title 13 of the Criminal Law Article to be operated for commercial purposes. Electronic bingo or electronic tip jars means a game played in an electronic or electro-mechanical device that contains predetermined winning and losing games and signals the issuance of a winning play. Examples include (but are not limited to): Electronic devices utilizing paper bingo or tip jar tickets. Electronic devices utilizing computer chips that simulate paper bingo or tip jar tickets that, when played by a customer, determine the outcome of winning or losing that is not random or subject to change, but is based on a predetermined set of winning or losing numbers. Specifically exempt from the state admissions and amusement tax are electronic devices that dispense tip jar tickets and instant bingo tickets but do not alert the customer to a winning or losing ticket. Taxpayers currently remitting admissions and amusement taxes on electronic bingo or electronic tip jars must report the taxable receipts and tax due for the new thirty (30%) percent state admissions and amusement tax on their return indicating the subdivision as "State of Maryland." Admissions and amusement taxes which may be due for both the state of Maryland and a county or municipality for these specific activities must be noted on separate lines and may not be combined on the return. The net proceeds and tax due for electronic bingo should be reported under category 14 (bingo). The net proceeds and tax due for electronic tip jars should be reported under category 17 (coin operated amusement devices). Businesses that are not currently registered to remit the tax must register with the Comptroller of Maryland. You can register online or complete a Combined Registration Application which can be submitted by fax or mail to the Comptroller's Office. For more information, see Maryland Sales and Use Tax Bulletin 09-1 or contact Taxpayer Service at 410-767-1300 in the Baltimore area or toll-free 1-800-492-1751 from elsewhere in Maryland, Monday - Friday, 8:00 a.m. - 5:00 p.m. EST. See also Admissions and Amusement Tax Alert 11-07 and Admissions and Amusement Tax Update 1-08. Admissions and Amusement Tax Rates Local Admissions and Amusement Tax Rates The tax is imposed by Maryland's counties and municipalities at varying rates from one-half of 1 percent to 10 percent of gross receipts from taxable activities. If the gross receipts from the activity is also subject to the sales and use tax, the admissions and amusement tax is limited to 5 percent. Often, different rates apply to different activities. See the Admissions and Amusement Tax Rate Schedule for specific tax rates. You can also request a rate chart by calling the Taxpayer Service Division at 410-260-7980 or 1-800-638-2937 from elsewhere in Maryland. Once you file an initial return, we will pre-print the correct rates for previously reported activities on subsequent returns. Free admissions An additional tax is imposed on reduced charge or free admissions in most, but not all subdivisions. If your jurisdiction imposes this tax, it is equal to: 5 cents for each ticket if the regular price is less than 50 cents, 10 cents for each ticket if the regular price is less than $1.00, and 15 cents for each ticket if the regular price is $1.00 or more. State of Maryland Admissions and Amusement Tax Rates Effective June 1, 2009, a state admissions and amusement tax of 30 percent is imposed on the taxable net proceeds from electronic bingo and electronic tip jars. Effective July 1, 2012, the State admissions and amusement tax imposed on electronic bingo and electronic tip jars in Calvert County is 33%. The State admissions and amusement tax rate remains at 30% for all other counties.The state tax is in addition to any county or municipal admissions and amusement tax which may be levied on those items. If the proceeds subject to tax are also subject to a county or municipal corporation tax, then the tax rate when combined must not exceed 35 percent. Frequently Asked Questions About Admissions and Amusement Tax Answers to frequently asked questions about the admissions and amusement tax can be found in our business tax tips. Admissions and Amusement Tax at Recreational Facilities If you operate a golf course, skating rink, or another kind of recreational or sports facility, you may be subject to the admissions and amusement tax. Recreational or sports facilities are locations that offer team or individual sports activities. Some examples include roller or ice skating rinks, tennis courts, sports fields, indoor volleyball and soccer facilities, paintball facilities, golf courses, and firing ranges. Taxable Activities Taxable activities would include charges for birthday parties, league fees, daily usage fees, and rentals of equipment and rentals of the entire facility. Exempt Activities Charges for the use of bowling alleys and lanes are exempt, as are club memberships allowing unlimited usage of the facilities. Charges for ongoing classes by sports-related schools which are not league-oriented and do not promote one-time use are also exempt from the tax. Examples of this type of sports-related school are gymnastic, karate, and dance schools. Instructional Fees While charges for lessons or instructional fees are not subject to the tax, any charge for the use of the facility where the lesson occurs is taxable. As lesson fees normally include both charges for instruction and use of the facility, the instruction fee may be excluded before the tax is applied. Equipment Rentals Equipment rental charges are subject to both the sales tax and the admissions and amusement tax. When they're subject to the sales tax, the admissions and amusement tax rate may not exceed 5 percent. For instance, the county admissions and amusement tax rate might be 8 percent, but only a 5 percent rate would apply to equipment, because the admissions and amusement tax rate and sales tax rate together cannot exceed 11 percent. Examples of rentals subject to both taxes include (but are not limited to) golf carts, golf clubs, roller skates, ice skates, bowling shoes, paintball guns and equipment. League Fees Fees charged for participation in a league are subject to the tax. Fees charged for administering the league and maintaining the facilities and referees are taxable. However, separately-stated charges for trophies, uniforms, or other charges not specifically required for participation in leagues are not subject to the admissions and amusement tax. Leasing Facilities If you lease a recreational facility to a person or organization (including tax exempt organizations) for an activity, gross receipts from the activity are subject to the tax unless the person or organization leasing the facility from you will charge for the use of the facility. As the lessor of the facility, you must notify the Comptroller's Office of the proposed use by contacting the Special Events Section before the activity occurs. You can contact the Special Events Section at 410-767-1540 / 410-767-1531 in the Baltimore area or toll free from elsewhere in Maryland, Monday - Friday, 8:00 a.m. - 5:00 p.m. EST. Correspondence can be sent to: Special Events Section Compliance Division 301 W. Preston Street Baltimore, MD 21201-2383 Admissions and Amusement Tax on Political Fund-raisers The gross receipts from sales of tickets to political fund-raisers are not subject to the local admissions and amusement tax. However, the admissions and amusement tax does apply to receipts from wheels and games, even if no live entertainment is provided. The taxation of these activities does not depend upon whether or not a "performance" is provided. The tax rates are set by local officials and the rates vary from one-half to 10 percent. You can also obtain a rate chart by calling our Taxpayer Service Division at 410-260-7980 or 1-800-638-2937 from elsewhere in Maryland. To obtain an admissions and amusement tax return, call our Special Events Section at 410-767-1540. In many cases, the facility at which the event is taking place has notified the Special Events Section ahead of time. In these cases, you will receive a return directly from the Special Events Section. Prizes Since the admissions and amusement tax is a gross receipts tax and not an income tax, no deduction is permitted for the cost of prizes offered at political fund-raisers. Exemptions To qualify for an exemption, the admissions and amusement tax law requires that all of the receipts be donated to charity. Sales and Use Tax In general, sales of tickets to bull roasts, receptions, fund-raising dinners and similar affairs are not considered sales of food. No sales and use tax should be charged on ticket prices. On the other hand, the tax must be paid on purchases of food and beverages from caterers. In addition, if separate sales of beverages or other personal property are made, the sales and use tax must be collected. Admissions and Amusement Tax Tips The following links are online versions of our traditional tax tip brochures for businesses paying admissions and amusement tax. Tip 20 - Calculating Admissions and Amusement Taxes Tip 21 - Filling the Admissions and Amusement Tax Return Tip 24 - Admissions and Amusement Tax at Recreational and Sports Facilities Tip 33 - Admissions and Amusement Tax on Fundraisers Filing the Admissions and Amusement Tax Return First Time Filers Businesses that have never filed an admissions and amusement tax return must first register with the Comptroller of Maryland. You can register online or complete a Combined Registration Application which can be submitted by fax or mailed to the Comptroller's Office. After completing registration, a Central Registration number will be assigned and an admissions and amusement tax return ("A&A") will be mailed for filing before the due date or the initial tax form can be obtained from the Comptroller's Web set bFile for businesses. Electronically filing your return is more convenient since the tax due is automatically calculated after entering the required information and payment is scheduled for the due date after entering the appropriate bank direct debit information. The A&A tax form requires a code for each subdivision and a code for each reportable activity by subdivision. Based on receipts entered by jurisdiction and activity, the tax due is determined. To obtain subdivision codes refer to the jurisdiction code and tax rate chart and for activity codes refer to the activity code chart. See sample return with instructions. Regular Established Accounts Mailed returns For subsequent filings, we will send you pre-coded forms that reflect the tax rates for activities you have previously reported. The due date is printed on the face of the return. Please use the pre-coded forms to file your tax report on the appropriate due date. The magnetic scan line at the bottom of the original form contains data we need to process your return. We cannot accept photocopies or computer-generated forms. Electronic filed returns Businesses have the option of using bFile, which includes a link to bServices for online filing and payment of their Admissions and Amusement tax return. Registration on bServices is required for filing the A&A tax return. Businesses currently using bFile to file withholding tax, sales tax returns and Bill Pay, will be familiar with the convenience of online filing and payment of A&A tax. The following describes benefits of using online filing for A&A tax: By entering your Central Registration number (registering as an A&A taxpayer is required), an electronic A&A tax return containing the most recent reported jurisdiction and activity codes is presented for entering gross receipts. The content of the electronic tax return is identical to the monthly mailed return. Based on the entered gross receipts amounts, the tax due for each jurisdiction and activity is calculated by applying the appropriate tax rate. Updates to the electronic tax return can be made for changes to jurisdictions and activities. The system calculates the total amount of tax due. Payment of the tax is scheduled on the due date by a direct debit bank charge to a designated savings or checking bank account This online filing application will not only provide an easier method for taxpayers to file and track their account history, but it will also help us to ensure timely and accurate posting of transactions. Our overall objective with this application is to promote an easier way to file and process your returns, and we hope that you will choose to take advantage of this new application. One-time events If you have a one-time event or fund-raiser such as a dance, show or concert, you may obtain a blank admissions and amusement tax form from the facility where the event is taking place. You can also obtain a form by calling our Special Events Section at 410-767-4638, Monday - Friday, 8:00 a.m. - 5:00 p.m. You must file the admissions and amusement tax form, together with any taxes due, by the tenth day of the month following the month in which the event occurred. If you are planning events such as class reunions, carnivals, dances and shows at places other than regular facilities, like catering halls or convention centers, Contact us at least two weeks before the event at 410-767-1540 so that we can mail a blank admissions and amusement tax return in time to meet the filing deadline. Admissions and Amusement Tax Due Dates Regular Returns The due date for regular admissions and amusement tax returns is printed on the face of the return. One-Time Events If you have a one-time event, the return and any taxes due must be filed by the tenth day of the month following the month in which the event occurred, as indicated in the chart below: Month When Event Occurred Due Date for Return January February March February 10 March 10 April 10 April May June May 10 June 10 July 10 July August September August 10 September 10 October 10 October November December November 10 December10 January 10 Late Returns If you file your return late, it is subject to a penalty charge of 10 percent, plus interest. If you do not respond to a notice of or about an admissions and amusement tax return that has not been filed, an estimated tax due amount may be calculated and an additional penalty of 25 percent may be imposed. Personal Liability According to state law, the personal liability for the tax extends to any officer of a corporation who exercises direct control over the fiscal management of the corporation. If you owe an admissions and amusement tax debt, the state may also withhold your personal income tax refund. Admissions and Amusement Tax Forms To register your business for A&A taxes complete the Combined Registration Application (CRA) or register online to get an account number. After you have received your account number, first time filers may obtain tax forms online using b-File (select the "File Admissions and Amusement Tax Returns" option), or by mail to Taxpayer Services. Please know, you will need your Central Registration number to access this page. If you do not file your returns using the web application and choose to file by paper, subsequent returns will be pre-printed and mailed to you. If a pre-printed coupon is required, you can call Taxpayer Service at 410-260-7980 or 1-800-MDTAXES to request a blank coupon to file your return. The only other form available to admissions and amusement tax filers is the admissions and amusement tax refund application. The refund application would be filed to request a refund of admissions and amusement tax that the taxpayer feels was improperly paid. Contact the Special Events Section at 410-767-1540 / 410-767-1531 (email: templicense@marylandtaxes.gov) for the Admissions and Amusement Tax Form for one-time events, special events, or political events. Completing the Admissions and Amusement Tax Return Subdivisions and Activities You must report the gross receipts and tax for each activity and subdivision in which you did business during the reporting period. Your return will be pre-printed with the subdivisions and activities that you reported on your most recent returns; you must add any others. If you are a first time filer and have no pre-printed information you can view the most recent sub-division and activity code chart below. Electronic Bingo & Tip Jars Effective June 1, 2009, the net proceeds from electronic bingo and electronic tip jars are subject to a 30 percent admissions and amusement tax levied by the state of Maryland. In this case, enter "State of Maryland" as the subdivision. Admissions and amusement taxes which may be due for both the state of Maryland and a county or municipality for these specific activities must be noted on separate lines on the admissions and amusement tax return and may not be combined. The net proceeds and tax electronic bingo should be reported under Activity Code 14 (Bingo) and the net proceeds and tax for electronic tip jars should be reported under Activity Code 17 (Coin-operated Amusement Devices) Gross Receipts - Column A Combine the gross receipts for all locations of each activity in a subdivision. For example, if you have three movie theaters in Baltimore County, add the receipts from all three and enter the total on the appropriate line. The receipts must not include tax. If you do business on a tax-included basis, you must deduct the amount of tax before entering your gross receipts. Report the net proceeds from electronic bingo and electronic tip jars in this column as well. For more information, see Calculating the Admissions and Amusement Taxes. Percentage Rate - Column B Except for the 30 percent state admissions and amusement tax on electronic bingo and electronic tip jars, the tax rates for various activities are set by each subdivision at varying rates up to 10 percent. The correct rate will be printed for each subdivision and activity that you reported on your most recent returns. Tax - Column C Multiply the gross receipts in Column A by the tax rate in Column B and enter the result in Column C. Tax from Supplemental Schedule If your return includes a supplemental schedule, be sure you have entered the total tax amount from the schedule on the appropriate line on the report. Total Taxes Add all the amounts in Column C and enter the total on this line. Due Date The due date is printed in the lower left portion of the form above the signature block. Late Reports If you do not file by the due date, you must include a penalty of 10 percent of the tax due plus interest. The current interest rate is pre-printed on returns. Current Account - Balance Due (+) or Credit (-) If you receive a Statement of Account, you may claim a credit or pay an outstanding balance on this line. Enter a minus sign (-) in the brackets and the amount of credit you are due, or a plus sign (+) and the outstanding balance you are paying with this return. If you have not received a Statement of Account, leave this line blank. Payment Due with this Report Combine total taxes, interest and penalty, and current account balance and enter the total on this line. This should be the amount of your payment. Calculating the Admissions and Amusement Tax The admissions and amusement tax is imposed by county and municipal governments at varying rates up to 10 percent of gross receipts from taxable activities. If the gross receipts from the activity is also subject to the sales and use tax, the admissions and amusement tax is limited to 5 percent. Effective June 1, 2009, electronic bingo and electronic tip jars are subject to a state admissions and amusement tax of 30 percent, which is imposed on the net proceeds. Effective July 1, 2012, the State admissions and amusement tax imposed on electronic bingo and electronic tip jars in Calvert County is 33%. The State admissions and amusement tax rate remains at 30% for all other counties. Unlike the sales and use tax, which is imposed on the person making the purchase, the admissions and amusement tax is imposed on the person or business receiving the taxable receipts. For this reason, you are not required to impose a separate charge on the consumer for this tax as you would to collect the sales tax. Admissions and amusement taxes which may be due for both the state of Maryland and a county or municipality for these specific activities must be noted on separate lines on the admissions and amusement tax return and may not be combined. The tax owed the state is the same whether calculated on a separately stated or tax-included basis. Computing the Tax on a Tax-included Basis To compute the admissions and amusement tax using receipts that already include the tax, follow this four-step process: Convert the tax rate to a decimal and add 1. Divide the total receipts by the number obtained in Step 1 to find taxable gross receipts. Multiply the taxable gross receipts by the tax rate to find the tax. Report the total mount of taxable gross receipts and the total amount of tax separately. If a business in Baltimore County, where the rate is 10 percent, has receipts from tax-included admissions totaling $9,900 for the reporting period, the tax is computed as follows: Convert the tax rate to a decimal and add 1: .10 + 1 = 1.10 Divide the total receipts by the number obtained in Step 1 to find taxable gross receipts: $9,900 ÷ 1.10 = $9,000 Multiply the answer to Step 2 by the tax rate to find the tax: $9,000 x 10% = $900 Report taxable gross receipts of $9,000 and tax of $900. Admission and Amusement Interest Tax Calculator Payment Information Maryland businesses have a number of payment options when attempting to satisfy a tax liability with the Comptroller's office. This section details the various methods of credit card and electronic payments, as well as the procedure for handling missed or late payments. Credit Card Payments Electronic Payments Missed or Late Payments Currently payment for admissions and amusement tax is made by mailing in a payment with your admissions and amusement tax return or by bank direct debit when bFile is used to file an admissions and amusement tax return. You may also drop off your tax forms and payments at one of our Local Offices. The return address for a Form 502 or Form 505 filed with payment by check or money order is: Comptroller of Maryland Payment Processing PO Box 8888 Annapolis, MD 21401-8888 Send all other returns, payments and other correspondence regarding your personal or business tax account(s) to: Comptroller of Maryland Revenue Administration Division 110 Carroll Street Annapolis, MD 21411-0001 Refund Information Below you will find refund information concerning sales during entertainment. Contact Admissions Amusement Tax for additional information regarding refunds. They may instruct you to complete the following Refund Application: Admissions & Amusement Tax (COTST601). Note that the office may prefer to mail you a pre-filled version of this form to ensure that all fields are completed properly. Frequently Asked Questions About Admissions and Amusement Tax Answers to frequently asked questions about the admissions and amusement tax can be found in our business tax tips. Compliance Information for Admissions and Amusement Tax If you have a regular account, or an eligible one-time event, you must file a return, even if, as a regular account holder, you don't have any taxable receipts. Penalties Late returns are subject to a penalty charge of ten (10%) percent, plus interest. If you do not respond to a notice of an unfiled admissions and amusement tax return, your tax may be estimated and an additional penalty of twenty-five (25%) percent imposed. Liability According to state law, the personal liability for the tax extends to any officer of a corporation who exercises direct control over the fiscal management of the corporation. The state may also withhold your personal income tax refund if you owe an admissions and amusement tax debt. For additional information regarding nonpayment, please see the Business Tax Compliance section. Online Services for Admissions and Amusement Tax If this is your first time filing an admissions and amusement tax return, you must register for an account by completing a Combined Registration Application (CRA) to get a Maryland Central Registration number. You may register online or by using the CRA paper application. Before you can register your business with Maryland you must have a Federal Employer Identification Number (FEIN). You may apply for a FEIN online through the IRS Web site at "Apply for an Employer Identification Number (EIN) online". Once you have received your Maryland Central Registration number, you may file your admissions and amusement tax returns electronically through our bServices web application. Registration on bServices is required for filing the A&A tax return. Businesses currently using bFile to file withholding tax, sales and use tax returns and Bill Pay will be familiar with the convenience of online filing and payment of A&A tax. Contact Admissions and Amusement Tax E-mail You can e-mail your admissions and amusement tax questions to us at taxhelp@marylandtaxes.gov. Please include your business name, address and your nine-digit federal employer identification number (FEIN) or eight-digit Maryland central registration number (CR) in your e-mail message. This will help us generate a quick response to your inquiry. Telephone Assistance Call Taxpayer Service at 410-260-7980 from Central Maryland or toll-free 1-800-638-2937 from elsewhere in Maryland. Telephone assistance is available Monday through Friday, 8:00 a.m. - 5:00 p.m. EST For information about the refund process, contact the refund supervisor at 410-767-1538 in the Baltimore area or toll free 1-800-492-1752 elsewhere. First time filers needing a rate chart: Taxpayer Service Division at 410-260-7980 in the Baltimore area, and toll-free 1-800-638-2937. One-time Events: Special Events Section at 410-767-1531 or 410-767-1540, Monday - Friday, 8:00 a.m. - 5:00 p.m If you are planning events such as class reunions, carnivals, dances and shows at places other than regular facilities, like catering halls or convention centers, you must contact us at 410-767-1540. Contact Us by Phone Contact Us by Phone Topic Phone Number Toll-Free Number Admissions and Amusement Tax 410-260-7980 from Central Maryland 1-800-638-2937 from elsewhere in Maryland Alcohol and Tobacco Tax 410-260-7980 from Central Maryland 1-800-638-2937 from elsewhere in Maryland Annapolis Branch Office 410-260-7980 from Central Maryland 1-800-638-2937 from elsewhere in Maryland Baltimore Branch Office 410-260-7980 from Baltimore area 1-800-638-2937 from elsewhere in Maryland Bulk Sales (on sale of business) 410-767-1579 from the Baltimore area 1-800-492-1751 from elsewhere in Maryland Business Licenses 410-260-6240 from Central Maryland 1-866-239-9359 from elsewhere in Maryland Central Registration Unit (for business taxes) 410-260-7980 from Central Maryland 1-800-638-2937 from elsewhere in Maryland Corporation Income Tax 410-260-7980 from Central Maryland 1-800-MD-TAXES (1-800-638-2937) from elsewhere in Maryland Cumberland Branch Office 410-260-7980 (local) 1-800-638-2937 from elsewhere in Maryland Electronic Funds Transfer Information 410-260-7980 (file and pay business taxes by telephone) 1-800-638-2937 from elsewhere in Maryland Elkton Branch Office 410-260-7980 (local) 1-800-638-2937 from elsewhere in Maryland Employer Withholding Tax 410-260-7980 from Central Maryland 1-800-638-2937 from elsewhere Estate Tax 410-260-7850 from Central Maryland 1-800-MD TAXES(1-800-638-2937) from elsewhere Estimated Income Tax 410-260-7980 from Central Maryland 1-800-MD-TAXES (1-800-638-2937) from elsewhere Frederick Branch Office 410-260-7980 (local) 1-800-638-2937 from elsewhere in Maryland Hagerstown Branch Office 410-260-7980 (local) 1-800-638-2937 from elsewhere in Maryland Income Tax Refund Information 410-260-7701 from Central Maryland 1-800-218-8160 from elsewhere in Maryland Income Tax Information 410-260-7980 from Central Maryland 1-800-MD-TAXES (1-800-638-2937) from elsewhere in Maryland Landover Branch Office 410-260-7980 (local) 1-800-638-2937 from elsewhere in Maryland Motor Fuel Tax 410-260-7215 from Central Maryland 1-888-784-0142 from elsewhere in Maryland Sales and Use Tax 410-260-7980 from Central Maryland 1-800-638-2937 from elsewhere in Maryland Sales and Use Tax Exemption Certificate Renewals 410-260-7980 from Central Maryland 1-800-638-2937 from elsewhere in Maryland Salisbury Branch Office 410-260-7980 (local) 1-800-638-2937 from elsewhere in Maryland Tax Clearance Certificate 410-260-7813 from Central Maryland Tax Fraud/Non-Compliance-Individual Taxes 410-767-1322 Tax Practitioner Hotline (for Tax Professionals) 410-260-7424 Tire Recycling Fee 410-260-7980 from Central Maryland 1-800-638-2937 from elsewhere in Maryland Towson Branch Office 410-260-7980 (local) 1-800-638-2937 from elsewhere in Maryland Unclaimed Property 410-767-1700 from the Baltimore area 1-800-782-7383 from elsewhere > Waldorf Branch Office 410-260-7980 (local) 1-800-638-2937 from elsewhere in Maryland Wheaton Branch Office 410-260-7980 (local) 1-800-638-2937 from elsewhere in Maryland Local Offices and Directions Taxpayers can schedule in-person or virtual appointments easily. Taxpayer assistance is also available via email taxhelp@marylandtaxes.gov or by calling 1-800-MDTAXES. Our agents are standing by to help you. At Comptroller of Maryland branch offices, the following services are provided with no scheduled appointment: We provide blank Maryland state tax forms and/or tax booklets. We answer general tax questions. We accept completed Maryland tax returns and/or requested documents. We provide additional IFTA decals to carriers in good standing and new carriers whose applications have been approved. We provide certified copies of previously filed Maryland tax returns for individuals with identification. All other services require an appointment. To make an appointment: Please click on one of the branch offices below to schedule your appointment. Please arrive in the branch office five minutes before your scheduled appointment. Please have photo identification with you. To make a virtual appointment with the Comptroller of Maryland agency, taxpayers will need: Internet access, Microsoft Teams software, and a camera on your computer or cell phone. An email address for receiving your link to your virtual meeting. Please join meeting five minutes before your scheduled virtual appointment time. After your appointment, that link to the completed appointment expires, but you can schedule another appointment if needed. Taxpayer Services Virtual Appointments Schedule a Virtual On-line Appointment Using your P.C. or Cell Phone All Counties Baltimore - Compliance Division Virtual Appointments Schedule a Virtual On-line Appointment Using your P.C. or Cell Phone All Counties Tax Service Location Phone Number Counties Served Annapolis Schedule In-Person Office Visit 60 West Street Suite 102 Annapolis, MD 21401 410-260-7060 800-638-2937 Anne Arundel Queen Anne's Annapolis Compliance Schedule In-Person Office Visit 60 West Street Suite 102 Annapolis, MD 21401 410-260-7060 800-638-2937 All Counties Baltimore Taxpayer Service Schedule In-Person Office Visit State Office Bldg. 301 W Preston Street Room 206 Baltimore, MD 21201-2384 410-260-7060 800-638-2937 Baltimore City Baltimore - Compliance Division State Office Bldg. 301 W Preston Street Baltimore, MD 21201-2384 Please note that the Baltimore Compliance Division DOES NOT provide MVA certification in order to obtain a driver’s license or ID, assist with current year Individual Income Tax preparation, or supply IFTA decals/stickers. Baltimore Business Tax Collections Schedule In-Person Office Visit Room 408 Baltimore Compliance Programs Schedule In-Person Office Visit Baltimore Compliance Programs Room 408 Baltimore Unclaimed Property Schedule In-Person Office Visit Room 310 410-260-7060 800-638-2937 Cumberland Schedule In-Person Office Visit Allegany Museum 3 Pershing Street Suite 101 Cumberland, MD 21502-2302 410-260-7060 800-638-2937 Allegany Garrett Elkton Schedule In-Person Office Visit Upper Chesapeake Corporate Center 103 Chesapeake Blvd Suite D Elkton, MD 21921-6313 410-260-7060 800-638-2937 Cecil Harford Kent Frederick Schedule In-Person Office Visit Courthouse/Multiservice Center 100 W. Patrick St. Room 2603 Frederick, MD 21701-5646 410-260-7060 800-638-2937 Carroll Frederick Greenbelt Schedule In-Person Office Visit 6401 Golden Triangle Drive Suite 100 Greenbelt, MD 20770 410-260-7060 800-638-2937 Prince George's Hagerstown Schedule In-Person Office Visit Crystal Building 1850 Dual Hwy. Suite 201 Hagerstown, MD 21740-6686 410-260-7060 800-638-2937 Washington Salisbury Schedule In-Person Office Visit Sea Gull Square 1306 South Salisbury Blvd. Suite 182 Salisbury, MD 21801 410-260-7060 800-638-2937 Caroline Dorchester Somerset Talbot Wicomico Worcester Towson Schedule In-Person Office Visit Hampton Plaza 300 E. Joppa Road Plaza Level 1A Towson, MD 21286 410-260-7060 800-638-2937 Baltimore County Upper Marlboro (Closed) Waldorf Schedule In-Person Office Visit 1036 Saint Nicholas Drive Suite 202 Waldorf, MD 20603 410-260-7060 800-638-2937 Calvert Charles St. Mary's WheatonSchedule In-Person Office Visit Westfield Wheaton South Building 11002 Veirs Mill Rd Suite 408 Wheaton, MD 20902 410-260-7060 800-638-2937 Howard Montgomery Contact the Comptroller of Maryland Peter Franchot, Comptroller The Comptroller's email account was changed on July 31, 2013. Please update your contacts. E-mail Contact: mdcomptroller@marylandtaxes.gov Mailing Address Comptroller of Maryland 80 Calvert Street P.O. Box 466 Annapolis, MD 21404-0466 Contact Us by Email Contact Us by Email Email Security Warning! When sending an email to the Comptroller of Maryland, do not include information such as your full social security number (use only the last 4 digits), bank account numbers, routing numbers, or any other sensitive information. If you wish to send sensitive information, email a description of the issue (without the sensitive data), and let us know you have confidential information to send. We will reply back via an encrypted email account, which will have "#secure#" in the email subject. In reply to the secured email, you may then provide the additional detail, including the sensitive information. General Information taxhelp@marylandtaxes.gov A service which provides assistance and general information regarding Maryland tax returns, notices and other agency matters. Comptroller Brooke Lierman Brooke@marylandtaxes.gov Have a question or comment for State Comptroller Brooke Lierman? Comptroller Executive Staff Comptroller@marylandtaxes.gov Need to contact Comptroller Lierman’s team? Alcohol Tax att@mdatc.gov For manufacturers, transporters, and wholesale distributors of alcoholic beverages into, within and out of Maryland. Bureau of Revenue Estimates bre@marylandtaxes.gov Provides staff support to the Board of Revenue Estimates, which is responsible for estimating state revenues. Maintains detailed data and forecasts on state revenues and the state economy. cdcprograms@marylandtaxes.gov To report suspected tax fraud/non-compliance concerning individual taxes. Central Payroll Bureau cpb@marylandtaxes.gov Responsible for issuing paychecks to all state employees, except those in the Mass Transit Administration. Handles deductions, payroll taxes, W-2 forms, and other payroll reports for state government. Compliance Division compliance@marylandtaxes.gov The division's primary functions are auditing and collecting various business and personal income taxes. Operating sections include Administration, Auditing, Collections, and Hearings and Appeals. Electronic Filing Program efil@marylandtaxes.gov For online filers, tax preparers, and software developers with questions or comments about Maryland's electronic filing program for personal and corporate income tax returns. Estate Tax estatetaxhelp@marylandtaxes.gov For help or questions with filing of form MET1 and other Maryland Estate tax forms Feedback feedback@marylandtaxes.gov Let us know how the Comptroller's Office can better meet your needs through the services we offer and how we can make this site more useful to you. General Accounting Division gad@marylandtaxes.gov Maintains the state's accounting records and accounts for all state funds received and disbursed. Countersigns and distributes all State Treasury checks. Motor Fuel Tax MFTLicenses@marylandtaxes.gov For motor fuel dealers and diesel fuel sellers and users, commercial motor carriers, and International Fuel Tax Agreement (IFTA) members. Sales and Use Tax sut@marylandtaxes.gov For business and individual taxpayers with questions about the state sales and use tax. Corporate Information Reporting cdcombinedreporting@marylandtaxes.gov For business taxpayers with questions about corporate information reporting. State License Bureau slb@marylandtaxes.gov Responsible for enforcing local revenue laws which require business licenses. Tax Information for Tax Professionals taxprohelp@marylandtaxes.gov For tax professionals with questions about income tax law and client accounts. Tax Forms taxforms@marylandtaxes.gov For requesting tax forms and instructions. Tobacco Tax att@mdatc.gov For manufacturers, transporters, and wholesale distributors of tobacco products into, within and out of Maryland. Unclaimed Property unclaim@marylandtaxes.gov Financial assets, such as bank accounts, insurance benefits and wages that remain unclaimed for three years must be reported to the Maryland State Comptroller's Office. The comptroller serves as custodian of these unclaimed funds and maintains a database to help locate the legal owners. If you are unsure of the appropriate e-mail address to use, please e-mail the General Information account. Maryland Relay Service Maryland Relay is a public service provided by the Maryland Department of Budget and Management/Telecommunications Access of Maryland, which enables standard telephone users to communicate with deaf, hard - of - hearing, deaf/blind or speech - disabled people who use a TTY. For more information you can visit their web site, https://doit.maryland.gov/mdrelay/ or call the following numbers. Access Numbers 7-1-1 (in Maryland) 1-800-735-2258 (Anywhere) 410-260-7157 or 410-767-1967 (Baltimore Metro TTY) 301-949-6032 (Wheaton TTY) 1-888-VCO-WORD =1-888-826-9673 (for VCO) 1-877-735-5151 (for ASCII) 1-800-785-5630 (MD Speech-to-Speech Relay) 1-900-386-3323 (900 call via MD Relay) Comptroller of Maryland's Ombudsman's Office Comptroller of Maryland's Ombudsman's Office Building upon the agency's commitment to stellar customer service, the agency has created a new unit dedicated to providing taxpayers with a high-level contact for tax issues that haven't been resolved adequately. The Ombudsman's Office, led by Dana Frank Buker, is dedicated to helping taxpayers navigate government channels and come to a swift resolution of their problems. Ombudsman If you have a problem with the Comptroller's Office that you are unable to resolve through routine channels, the Comptroller's ombudsman may be able to help. The ombudsman can: Respond to your inquiries about unresolved tax matters including mistakes made, undue delays, poor or misleading information or staff behavior; Ensure that the appropriate staff person reviews your complaints; Provide you with a written response about the Department's decision, if needed; Inform you of what action, if any, you should take to resolve the issue, and Assist you in understanding your rights and responsibilities under the Maryland Tax Statute. The ombudsman cannot: Review complaints relating to tax policy or legislation Review matter that are before the courts Automatically stop legal action being taken by the Comptroller's Office to collect a liability Review complaints that other statutory bodies would deal with Contact Information Comptroller's Ombudsman: Dana Frank Buker Telephone number: 410-260-4020 E-mail: ombudsman@marylandtaxes.gov Address: 80 Calvert Street, PO Box 466, Annapolis, MD 21404-0466